Get to Know our Speakers

Our mystery shopping experts bring decades of experience in the mystery shopping industry and are eager to share that knowledge with you. Come learn from the best!

Carey Medina

Carey Medina
Senior Vice President, Ipsos

Carey began her career as a mystery shopper. With over 15 years of global mystery shopping execution experience, she now leads the Field Operations team at Ipsos. She’s passionate about helping others start their mystery shopping journey and grow their business.

Shannon Hall, EA

Shannon Hall, EA is a tax professional and educator based in Southern California. For more than a decade, Shannon has been helping small businesses owners and self-employed entrepreneurs take the stress out of tax filing. Shannon believes in empowering taxpayers through education and is passionate about making sure that they don’t fall victim to questionable tax advice.

Silvana Daehn
Vice President, Ipsos

With 20+ years of client services and project management experience, I have largely focused on managing mystery shopping programs, specifically on technology and oil and gas programs. I’ve served in the Ipsos’ Mystery Shopping Leadership team, managing and developing client relationships and overseeing program teams that optimize the overall experience.

"I enjoyed every minute of the entire experience. Thank you all so much for hosting such an informative event for us. My absolute favorite session was the one on Route Shopping as that is currently my main focus and I greatly appreciate all of the valuable advice, tips and tricks that were shared."

-Tina, Talking Shop 2022 in Atlanta, GA

"The best thing was being able to meet everyone. I was able to gain and hopefully share some ideas with others. I’m looking forward to more events."

-Talking Shop 2022 in Atlanta, GA

Tony Medina
Director, Ipsos

With a passion for understanding consumer behavior and market trends, I have dedicated the past six years of my career to working in the market research industry. As a Senior Field Manager, I am responsible for leading a team of Field Coordinators and managing all aspects of field operations. Outside of work, I enjoy hiking and travel. I’m a foodie; I enjoy trying new restaurants and cuisines.

Diana Paone
Senior Field Manager, Ipsos

I have been in the MS industry 17 years and currently manage several projects in the retail, banking, foodservice and gas & oil space. In my free time, I work in animal rescue.

Emily Barnes
Field Coordinator, Ipsos

I have been involved in the MS industry for 11 years. I started as a scheduler, and I am now managing a few projects involved in food service, banking and retail. In my free time, I am an amateur powerlifter. 

VIRTUAL & LIVE IN LOS ANGELES, CA | SEPTEMBER 14, 2024 | 9AM - 5PM PST

Grow your mystery shopping business with us.

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